Palisade SMS Updates
Opt in to receive text messages from Palisade by 29 Labs, Inc. Choose either or both message categories below — marketing updates, and account & customer-care messages — each with its own separate consent.
SMS Program Disclosures
Program Description
The Palisade SMS program is operated by 29 Labs, Inc. The program has two message categories, and consent for each is collected separately on this page: (1) marketing messages — early-access invitations and product update announcements about Palisade products and features; and (2) account & customer-care messages — onboarding and account notifications, and responses to inquiries you submit to our team. You will only receive the categories of messages you have expressly consented to.
Message Frequency
Message frequency varies based on your activity and account status. You can typically expect no more than 4 messages per month.
Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider according to your mobile plan. We do not charge for SMS messages, but your carrier's standard messaging and data rates apply.
How to Opt Out
You can cancel the SMS service at any time by texting STOP to any message you receive from us. After you send STOP, we will send you one final SMS message to confirm that you have been unsubscribed, after which you will no longer receive SMS messages from us. To rejoin, sign up again on this page and you will start receiving messages again.
Help and Support
If you are experiencing issues with the messaging program, reply HELP to any message for assistance, or contact us directly at support@palisade.run.
Privacy and Data Sharing
We respect your privacy. No mobile phone numbers or SMS opt-in consent data collected through this program will be shared with, sold to, or otherwise disclosed to third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers (such as our SMS delivery platform) solely to deliver the messages you have requested. See our Privacy Policy for full details.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. SMS delivery is subject to effective transmission from your mobile service provider and network availability.